Bjōrn warranty policy
At Bjōrn, we stand behind the quality and craftsmanship of all our products. We are committed to providing you with components that meet the highest standards in performance and durability. To ensure your satisfaction and peace of mind, we offer the following warranty for our carbon bicycle parts:

1. Warranty Coverage:
- Our carbon bicycle components are covered by a 2-year limited warranty from the date of purchase.
- The warranty covers manufacturing defects in materials and workmanship.
- It applies to the original purchaser of the product and is non-transferable.
- If a warranty issue arises with a product that differs from the standard version—such as a custom finish, color, or engraving—we will make every effort to provide a replacement that matches the original customization. However, if this is not possible, we reserve the right to replace the product with a standard version.
- If the original product is no longer in production, the replacement will be the current version available.

2. Warranty Exclusions:
- The warranty does not cover normal wear and tear, such as scratches, scuffs, or cosmetic damage.
- Damage resulting from misuse, abuse, neglect, accidents, or improper installation is not covered.
- Modifications or alterations made to the components without our authorization will void the warranty.
- The warranty does not cover damage caused by incompatible parts or improper assembly.

3. Warranty Claim Process:
- In the event of a warranty claim, please contact your seller or write an email to info@bjorncycles.com if you purchased directly from us.
- Provide proof of purchase, including the date and place of purchase.
- Include the serial number of the product (found on a tag or sticker).
- Attach photos clearly showing the damage.
- Provide a brief description of how the issue occurred.
- Our team will assess the claim and determine whether it falls within the warranty coverage.
- If approved, we will repair or replace the defective component at our discretion.

4. Limitations of Liability:
- Our liability is limited solely to the repair or replacement of the defective component.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
- In no event shall our liability exceed the original purchase price of the product.

5. Consumer Rights:
- This warranty is in addition to any rights provided by consumer protection laws.
- Your statutory rights as a consumer are not affected by this warranty.

Please note that this warranty is subject to change and may vary depending on the specific product and region.

Ride with confidence knowing that our carbon bicycle components are backed by our commitment to quality and your satisfaction.